Privacy Policy of ACM Consulting

These General Terms and Conditions (GTC) govern the provision of services by ACM Consulting (hereinafter referred to as ‘ACM’) and the customer. By commissioning ACM, the customer accepts the following terms and conditions.

1. Subject matter of the contract
ACM Consulting offers comprehensive services in the field of family office management. This includes, in particular, the organisation and structuring of family offices, operational management and responsibility, accounting and administration, property management (including renovation and new construction projects), coordination and management of employees, communication and information management, and vehicle maintenance. In addition, ACM Consulting offers theoretical and, on request, practical training courses for the Swiss offshore licence. The exact definition and scope of the services to be provided are set out in writing in an individual offer or a separate agreement (hereinafter referred to as the ‘service contract’).

2. Conclusion of contract

Offer and acceptance: Offers made by ACM are subject to change and non-binding, unless expressly agreed otherwise in writing. A contract is concluded when the customer accepts a written offer from ACM in writing or makes use of a service provided by ACM.
Service contract: For complex or long-term projects, a detailed service contract is concluded, which regulates all relevant aspects such as the scope of services, schedule, costs and payment terms.

3. Services provided by ACM Consulting

Scope of services: ACM provides the services defined in the service contract or in the offer with the utmost care and to the best of its knowledge and belief.
Individual solutions: ACM attaches great importance to developing tailor-made solutions that meet the individual needs and requirements of the customer.
Additional tasks: If, in the course of the cooperation, further tasks or projects arise that are not explicitly listed in the original service contract, these can also be taken on by ACM after prior consultation and written agreement (against additional remuneration, if applicable).

4. Obligations of the customer

Obligation to cooperate: The customer is obliged to provide ACM with all information, documents and access necessary for the provision of services in a timely and complete manner. Delays caused by a lack of cooperation on the part of the customer shall be at the customer's expense.
Punctual payment: The customer undertakes to pay the agreed remuneration punctually in accordance with the terms and conditions set out in the service contract or offer.

5. Remuneration and terms of payment

Prices: The prices for ACM's services are specified in the respective offer or service contract. All prices are in Swiss francs (CHF) unless otherwise stated.
Payment terms: Payment terms are agreed individually and specified in the service contract. In the event of late payment, ACM reserves the right to charge interest on arrears and reminder fees.
Expenses: Unless otherwise agreed, additional expenses and costs (e.g. travel expenses, material costs, external service providers) shall be borne separately by the customer and shall be invoiced on a time and material basis.

6. Term and termination

Duration: The term of the contract is based on the conditions specified in the service contract.
Termination: The terms of termination are set out in the service contract. In the absence of a specific provision, the contract may be terminated in writing by either party at the end of the month, subject to three months' notice. The right to terminate the contract without notice for good cause remains unaffected.

7. Liability

Liability of ACM: ACM is liable for damages resulting from intent or gross negligence on the part of ACM. Liability for slight negligence is excluded, unless it involves a breach of a material contractual obligation. Liability is limited in all cases to the amount of the agreed fee.
Liability of the customer: The customer is liable for damages incurred by ACM as a result of intentional or grossly negligent behaviour on the part of the customer.

8. Confidentiality
ACM undertakes to treat all information that becomes known in the course of its cooperation with the customer and is not publicly accessible as strictly confidential. This obligation shall continue to apply even after the contractual relationship has ended.

9. Intellectual property
All concepts, strategies, documents and other work results developed by ACM in the course of providing its services remain the intellectual property of ACM, unless otherwise agreed in writing.

10. Amendments to the General Terms and Conditions
ACM reserves the right to amend and change these General Terms and Conditions at any time. The amended General Terms and Conditions will be sent to the customer.

11. Applicable law and place of jurisdiction
Swiss law applies. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Muri AG, Canton of Aargau, Switzerland.

ACM Consulting Privacy Policy
Owner: Manuel Baur
The protection of your personal data is an important concern for ACM Consulting (hereinafter referred to as ‘ACM’). This privacy policy informs you about the nature, scope and purpose of the collection and use of personal data by ACM.

1. Responsible body
The responsible body within the meaning of data protection legislation is:
Manuel Baur, ACM Consulting
Paradiesweg 8, 5630 Muri AG
office@acm-consulting.ch
+41 79 102 12 66

2. Collection and processing of personal data

We collect and process our customers' personal data only to the extent necessary to provide our services, process contracts and communicate with you. This includes in particular:
Contact details: Name, address, email address, telephone number.
Contract data: Information about the services you have booked, communication content.
Financial data: Bank details for processing payments.
Specific data for offshore licence courses: If you participate in an offshore licence course, additional data such as date of birth, nationality, information about licences already obtained and medical certificates may be collected, which are necessary for registration with examination centres.

3. Purpose of data processing
Your data will be processed exclusively for the following purposes:

Contract initiation and fulfilment: To process your enquiries, prepare offers, conclude and execute service contracts, and provide the agreed services.
Communication: To contact you, respond to enquiries, and inform you about the status of your projects.
Accounting and administration: For the proper processing of financial transactions and compliance with statutory accounting obligations.
Fulfilment of legal obligations: To the extent necessary to comply with legal requirements (e.g. reporting obligations).
Optimisation of our services: To improve our offers and adapt them to the needs of our customers.

4. Data transfer to third parties
Your personal data will not be passed on to third parties unless:

To fulfil the contract: If this is absolutely necessary for the fulfilment of the contract (e.g. passing on data to authorities or examination centres for offshore licences, to tradesmen in the context of real estate projects, to financial institutions for payment processing). In such cases, only the necessary data will be passed on.
Due to legal obligation: If we are legally obliged to pass on data to government agencies.
With your express consent: If you have given us your explicit consent to pass on your data.

5. Data security
We use extensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or alteration. Our security measures are continuously reviewed and improved in line with technological developments and legal requirements.

6. Storage period
Your personal data will only be stored for as long as is necessary to fulfil the above-mentioned purposes or to comply with legal retention obligations (e.g. commercial and tax law retention periods).

7. Your rights as a data subject
You have the right to obtain information at any time about the data we have stored about you, its origin and recipients, and the purpose of data processing. Furthermore, you have the right to correct inaccurate data, restrict processing, data portability, delete your data, revoke your consent, and the right to lodge a complaint with the competent supervisory authority.
To exercise your rights or if you have any questions about data protection, you can contact us at any time using the contact details above.